Returns & Exchanges
At Esther & Co., we want you to love your purchase, which is why we offer a flexible 30-day return policy for store credit or exchanges on all full-priced items. Please ensure all garments are returned in their original condition with tags attached to be eligible for processing.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all original tags and hygiene seals remain intact and undamaged.
Label and Post
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postal location.
Receive Your Credit
Once our warehouse team inspects and approves your return, your store credit or exchange will be processed within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing